Nemo Nail Spa Policies 1. Appointment Booking: • Appointments are highly recommended to ensure you receive timely service. Walk-ins are welcome but may have longer wait times. 2. Cancellation Policy: • We kindly ask for at least 24 hours' notice for any cancellations or rescheduling. This allows us to accommodate other clients. Late cancellations or no-shows may incur a fee of 50% of the service cost. 3. Late Arrivals: • Please arrive on time for your appointment. If you are more than 15 minutes late, we may need to reschedule to ensure our schedule runs smoothly. 4. Health and Safety: • For the safety of our clients and staff, please inform us of any allergies or skin conditions prior to your service. If you are feeling unwell or have a contagious condition, we encourage you to reschedule your appointment. 5. Service Satisfaction: • Your satisfaction is our top priority. If you are not happy with your service, please let us know within 48 hours, and we will do our best to resolve the issue. 6. Nail Care Aftercare: • To maintain the longevity of your nail services, we recommend following the aftercare instructions provided by your technician. 7. Gift Cards and Promotions: • Gift cards are available for purchase and are non-refundable. Promotions and discounts cannot be combined unless stated. 8. Children and Guests: • We love children, but for their safety and to ensure a peaceful environment for all clients, we ask that children be supervised at all times or accompanied by an adult during their visit. 9. Payment Methods: • We accept cash, credit, and debit cards. Payment is due at the time of service.